Mental Health Division

If you or someone you know is exhibiting signs of mental illness, it is important to access mental health services before the situation becomes a crisis. You can access these services by calling the MHMRA Helpline at 713-970-7000 if you live in Harris County.

If there is NOT AN IMMEDIATE THREAT OF DANGER but someone is acting out due to his/her mental state, and you live in the City of Houston, call the Houston Police Department’s non-emergency number at 713-884-3131 and request that a Crisis Intervention Trained (CIT) officer be dispatched to the location of the incident.

If someone, due to his/her mental state is acting out and there IS AN IMMEDIATE THREAT OF DANGER to that person or someone else, call 911.

An immediate threat of danger can include threats to hurt himself or another.

Calling 911

When you call 911, it is important to try to remain calm. You will need to provide important information in order for the emergency to be successfully resolved. Try to speak clearly and calmly; do not shout. Provide the following information to the 911 operator:

When Law Enforcement Arrives

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